- Social Media Management
The social media management agency that grows more than followers
For brands that post and post but never see it turn into business. Conxept is a social media management agency that builds an audience that buys, not just one that follows.
Posting more is not the same as growing
A busy feed is not a growing business. Plenty of brands post every day, watch the follower count creep up, and never see any of it reach the bank. Followers you cannot convert are a vanity metric, not an asset.
The usual reason is that the account is run to stay active, not to move anything. Posts go out, a few likes come in, and nobody asks what it was for. Conxept runs social differently, starting with what the account should do for the business, then building the content and the calendar back from there.
What social media management actually covers
Social media management is the ongoing work of running your profiles so they build a real audience and point people toward buying. It covers strategy, content, posting, community replies, and the reporting that shows whether it is working.
Good social media management is not a scheduling tool on autopilot. The team plans the content, writes and designs the posts, publishes on time, and replies to the people who comment, so the account feels run by humans, because it is. Conxept’s social media management services keep your brand consistent, whether you manage multiple social media accounts across five platforms or focus on the one that matters most.
The work is built to support the rest of your marketing, warming up an audience that your ads and your search then convert.
The platforms Conxept manages
Conxept manages the platforms where your audience actually spends time, each with its own page.
How Conxept works
The process stays plain, and the work continues until the number moves.
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It starts with the goal.
Conxept agrees with you on what the accounts should achieve, leads, brand presence, or a warmer audience for paid, so the content has a job.
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Then the plan.
The team builds a content calendar around that goal, mapped to each platform rather than copied across all of them.
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Then the content.
A social media manager writes and designs the posts, on brand and on schedule, so nothing goes quiet.
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Publishing and community.
The team publishes and replies to comments and messages, so the account is a conversation, not a billboard.
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Report against the goal.
Every month you see reach, engagement, and the actions that matter, profile visits, clicks, and leads, in plain language.
This is Conxept's social media management service, run by a team with a dedicated social media manager on your account, not a shared inbox. Conxept does not schedule a month of posts and disappear.
What's included each month
Every account is different, but a typical month includes:
- A content plan mapped to each platform
- Written and designed posts, ready to publish
- Scheduling and publishing, so nothing goes quiet
- Community management, replies to comments and messages
- Reporting on reach, engagement, and the actions that lead to sales
- The ability to manage multiple social media accounts from one team
Conxept uses an AI powered social media management platform to speed up scheduling and reporting, so more of the time goes into content and community, not admin. The tools handle the busywork, the team handles the judgment.
See what Conxept would do for your site.
Industries Conxept works with
Social media for a healthcare brand looks nothing like social media for an online store. These are the industries Conxept builds dedicated work for, each with its own page.
eCommerce
Healthcare
SaaS
IT
Industrial parts distributors
Education
Media
Finance
Professional services
Why teams choose Conxept as their social media management agency
Hiring in-house is expensive, and a single social media manager for hire often ends up doing everything alone. A freelance social media management consultant may plan well but rarely has time to also design, post, and reply every day. As a social media management agency, Conxept puts a small team on your account, so strategy, content, and community are handled together.
Conxept is based in Dover, Delaware, and works with brands of every size, which makes it a practical choice for social media management for small business owners who want senior work without a full-time hire. It also runs SEO, PPC, and paid social, so your organic presence supports the rest of your marketing instead of standing alone.
Most of all, Conxept sells the outcome, not the post count. An audience that turns into customers, not a feed that stays busy and changes nothing.
What Conxept's clients say
The process stays plain, and the work continues until the number moves.
We used to post whenever we remembered, usually a blurry phone photo the night before a sale ended. Conxept's social media management team built us an actual content calendar and started replying to every DM within the hour. Instagram-driven sales are up almost 45 percent since spring, right here in Missoula.
Anneliese Fontaine
Our taproom was packed on weekends but our Instagram looked like it belonged to a business that closed in 2019. Conxept's social media management team started posting real photos from our own tap list instead of stock beer shots, and they actually respond to comments instead of leaving them hanging. Event turnout for our trivia nights is up close to 50 percent, and people mention seeing it on social before they show up.
Barrett Kingsley
Clients kept asking if we even did Botox anymore because our Instagram hadn't been touched in months. Conxept's social media management work got us posting real before and afters, with a link straight to booking. New patient bookings from Instagram are up 38 percent, mostly from around Naperville.
Cordelia Winship
Donors kept telling us they had no idea what we were actually doing with their money, and our Facebook page proved their point. Conxept's social media management team started sharing real stories from the families we serve. Recurring donations are up close to 30 percent this year.
Rutherford Cole
Our venue used to get booked through word of mouth alone, which is a slow way to fill a Saturday calendar a year out. Conxept's social media management team started posting real weddings we'd hosted instead of generic stock photos, and began tagging vendors so their followers could find us too. Inquiries through Instagram are up almost 55 percent, and a good chunk now come from outside Biloxi entirely.
Delphine Marrow
Our LinkedIn page sat untouched for over a year, just our logo and an old job posting. Conxept's social media management team started posting real case studies and getting our own consultants to show up in the comments. Inbound consulting inquiries through LinkedIn are up close to 42 percent.
Emory Tanaka
How social media management pricing works
Conxept keeps social media management pricing straightforward. Every plan is scoped to how many platforms you run and how often you post, so you are not paying for volume you do not need.
Most clients choose one of a few social media management packages, from a single active platform to a full presence across five, each with a set number of posts and a level of community management. Conxept shares the package and the price before you commit. If you want lighter pricing for social media management to start, the team will scope it down.
Serving businesses across the United States
Businesses stay visible with Conxept in all 50 states, wherever their customers are looking. Whichever state or city you're in, we can show you what that looks like.
Get your free SMM proposalReady to grow your following and engagement?
Request a custom social media plan from the team behind consistent posting and real engagement, not empty follower counts.
Request your custom social media proposal
- We audit your current presence We review your existing content, engagement, and posting consistency across every platform you use.
- We build the plan around your engagement goals Your strategist turns that research into a content calendar and voice built to grow the audience that matters to your business.
- We show you the plan and the cost You get a straight view of the work, the timeline, and what it costs. There’s no obligation to continue.
Marketing Director, Healthcare Brand
Frequently asked questions
A social media management agency plans, creates, and publishes your content, manages the community, and reports on what it earns. Conxept does all of that with a dedicated team and ties it to real business actions, profile visits, clicks, and leads, not just likes.
It depends on how many platforms you run and how often you post. Conxept builds a few social media management packages so the pricing for social media management is clear before you start, and scopes down for smaller needs. You get the package and the price before you commit.
Conxept uses established social media management platforms for scheduling and analytics, including an AI powered social media management platform that speeds up the routine work. The tools handle scheduling and reporting, the team handles strategy and content.
Yes. Conxept can manage multiple social media accounts across platforms from one team and one calendar, so your brand stays consistent everywhere instead of drifting between profiles.
Yes. Conxept provides white label social media management services, and social media management for agencies that want to offer it without building a team. You keep the client relationship, Conxept runs the accounts behind your brand.
Yes. Social media management for small business owners is one of the most common reasons brands come to Conxept, since it costs less than a full-time hire and still gets a real team. The plan scopes to your budget and the platforms that matter most.